1. Shipping Policy 2. Return & Exchange 3. Privacy Policy

Jessica Priscilla Shoes is not liable for the damage or loss of item(s) that occur after the item(s) is/ are delivered by the appointed shipping company or courier service provider to the assigned addresses.

Jessica Priscilla Shoes is not liable for the delay of delivery caused by errors made by the shipping company or courier service provider, such as incompleteness, misspellings and insufficient information of recipient at the address. It is strongly suggested for customers to directly contact the shipping company or courier service provider (for domestic order: JNE Customer Service - 021-2927 8888) to discuss the problem. Customers can use the shipping code information provided by Jessica Priscilla Shoes to follow up on the problem.

For domestic orders, the appointed shipping company or courier service provider is JNE Regular Services (www.jne.co.id), with the choices of shipping between regular shipping and express shipping. Reference for domestic rates, both for regular shipping and express shipping, can be found on http://www.jne.co.id.

Regardless of the appointed destinations, all shipments will be sent from Surabaya, East Java, Indonesia. Orders cannot be shipped if payment problems occur.

Jessica Priscilla Shoes does not hold any responsibility upon the correctness or/and sufficiency of the information for shipping. The responsibility of providing the correct and sufficient information for shipping are fully upon the customers.

Jessica Priscilla Shoes does not hold any responsibility upon the loss or damage that occur in the shipping process due to errors made by the appointed shipping company or courier service provider, and/or due to incorrect or insufficient shipping information provided by customers.

Jessica Priscilla Shoes is not liable for the damage or loss of item(s) that occur during the shipping process. Please contact Jessica Priscilla Shoes Management via [email protected] for further information on shipping policy